If you adhere to our return policy, Vintage Tub & Bath will not charge additional fees. If you do not adhere to one or more of the stated policies, the following fees may be applied:
Product Box Damaged – 10% fee
Returned to Incorrect Location – 25% restocking fee
Parcel or freight items that are electively returned by refusal at time of delivery are subject to a 15% restocking fee.
Elective return products, from the Randolph Morris brand, are not subject to a restocking fee.
Elective return products, from any brand except Randolph Morris, are subject to a 10% restocking fee.
If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 15% restocking fee and return shipping charges.
To view our full returns policy, click here.